What our condition labels mean
Five labels, used the same way on every listing. The condition always sits next to the price.
Factory new, original packaging
What it means
Never used. Original factory packaging, usually sealed. Labels and part number match the listing exactly.
What we check
- Packaging intact and matches the part number
- Label, revision and date code photographed
- No signs of installation
Returns
Returnable within 30 days if not as described.
Unused, packaging opened or missing
What it means
Never installed, but the box has been opened, is damaged, or is missing. May be surplus stock from a project that was cancelled.
What we check
- No wear on terminals or connectors
- All original parts present, or missing items listed
- Photos of the actual unit and any packaging
Returns
Returnable within 30 days if not as described.
Restored to working condition
What it means
Previously used, then cleaned, repaired where needed and tested to work as designed. The notes list what was done.
What we check
- Functional test on our bench or by the refurbisher
- Cosmetic condition described and photographed
- Firmware or revision noted when visible
Returns
Returnable within 30 days if not as described.
Previously used — see notes and photos
What it means
Removed from working equipment. Shows normal signs of use. Whether it was tested — and how — is written in the condition notes next to the price.
What we check
- Condition notes: tested / untested, and how
- Every scratch and missing part photographed
- Part number and label photographed
Returns
Returnable within 30 days if not as described.
Sold as-is, for parts or repair
What it means
Known faulty, untested, or incomplete. Useful for repair, spare components or reverse engineering. Priced accordingly.
What we check
- Known faults listed when we know them
- Photos show the unit as it will ship
Returns
Sold as-is. Not returnable, except if the item received is not the one pictured.
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